Therapy can help with a wide range of common challenges, from stress to depression and anxiety. These are all emotions that we naturally feel from time to time, but they can be troublesome if they have no obvious cause or begin to negatively impact your life.

Some people choose therapy to discuss and address particular challenges, thoughts or behaviours. Others just want time to reflect with the help of someone neutral, or a regular check-in on their health and wellbeing.

There’s no one reason for starting therapy, any more than there’s one type of therapy to suit everyone. But if you think you may need help understanding your mental wellbeing, relationships and yourself, our therapists would be happy to hear from you.

Therapy involves a series of sessions where you can build a relationship with your therapist. The sessions themselves will vary depending on the type of therapy you have. Some therapies are more structured and include practical strategies to use. In other therapies, the therapist may guide the conversation to help you uncover and consider new perspectives.

With Lumo health, your therapy can take any form that fits with your lifestyle, from regular online sessions to a blend of online and in-person.

While some people work with a psychiatrist who can prescribe medication, Lumo health is focused on talking therapies - specifically, the work of highly trained psychotherapists and psychologists. Unlike counsellors, psychotherapists and psychologists come with more experience and a higher level of qualification. As a result, they are able to work through more severe challenges on a medium or long-term basis.

Our focus on these professionals makes it easier to feel confident about quality, whichever therapist you choose.

Our aim is to make finding the perfect fit quicker and easier. That’s why we offer two ways to get started. With our search and filter tools, you can easily browse a range of therapists. This is a good way to see the kinds of challenges that they can help with. Meanwhile, our confidential online questionnaire has been professionally designed to guide you in finding a suitable therapist.

We’re passionate about the potential of technology to make therapy a better experience for everyone. But both online and in-person therapies remain important and both come with their own advantages and disadvantages. What makes Lumo health special is the way you can choose the right session types for your lifestyle and what you want to work on.

Group therapy can be very useful for exploring relationship difficulties or sharing experiences with other participants. Our search and filter tools make it easy for you to find practitioners who can offer this kind of therapy.

Lumo health was built to help you find the right therapist based on your needs and their capabilities, not price. That’s why we set consistent prices across every therapist, all of whom meet our high standards of qualification and experience. In short, consistent pricing returns the focus to what’s best for you and your treatment.

That’s easy - our therapist profiles will show you if a practitioner works with a given insurance provider. Then, just contact your insurer, tell them the therapist you would like to work with, and ask them to provide you with an authorisation code. Enter this code and your membership number in your profile, and we’ll do the rest.

In your first appointment, you and your therapist will have a chance to meet each other and talk about the issues that have brought you to therapy. Your therapist will also ask questions to help them understand the wider context and your lifestyle in more depth. It’s also an opportunity for your therapist to tell you more about how they work, their process and what you can expect in the coming weeks. They will also help you decide what your goals might look like and a number of sessions to begin with. Above all else, your first session is a way to speak to a therapist with no obligation to continue. As a result, you can be certain you have found the right fit before continuing with your therapy.

Absolutely. Our carefully chosen therapists are all regulated by the appropriate authorities and take your privacy as seriously as we do. There is one exception to this confidentiality, however. If you are at risk of harm to yourself or someone else, your therapist may need to contact other professionals such as your GP. For this reason and in case of emergency, your therapist will ask for details of your GP. Of course, your therapist will always discuss contacting your GP with you first.

If you need to cancel your session, you’ll need to provide at least 48 hours’ notice. If not, you will still be charged for the session.

Your therapist will help you understand the best number of sessions to start with. Typically, therapy can be broken down into three key categories:

• Short-term therapy to treat specific symptoms (6-12 sessions)

• Medium-term therapy to address more underlying issues (6-12 months)rt-term therapy to treat specific symptoms (6-12 sessions)

• Long-term therapy that’s particularly focused on the past and recurring issues (12 months)

However, the advantage of Lumo health is that you can design your therapy around your needs. Some people opt for ad-hoc sessions on an irregular basis, while others choose long-term therapy with no fixed end date.