All-in-one mental health & wellbeing solution

Free access to Lumo services includes full use of our digital wellbeing tools including journaling and goal setting, Lumo Assist, which provides weekly wellbeing check-ins for your whole team and our HR Dashboard which gives you a real time view of mental health across your business.

These tools are designed to engage everyone in improving their mental health, not just those who may need therapy.

Yes. Completely. There’s no charge to accessing any of the digital tools and resources. We believe that mental wellbeing should be for everyone and not just those with a healthy wellbeing budget.

The only thing you’d need to pay for are therapy sessions if your employees use them.

Yes they can and many do. Our system allows each employee to set up a self pay account which can be used to pay for all of their sessions or those sessions that go above their allowance if you choose to include one.

Counsellors and psychologists both provide valuable mental health support but differ in their training and approach.

Counsellors typically focus on providing support and strategies for dealing with current life issues, offering a more short-term, problem-solving approach.

Psychologists have a broader range of training that includes diagnosing and treating mental health disorders with long-term strategies.

Depending on an individual's needs, Lumo connects them with the appropriate professional for the most effective support.

You can find a more in depth article on the difference between counsellors and psychologists here.

While both EAPs and Lumo aim to support employee mental health, Lumo offers a more comprehensive and proactive approach.

EAPs often provide a limited number of therapy sessions and may not include preventative tools. 

Lumo, on the other hand, focuses on both prevention and intervention. Our unique features, like Lumo Active Care and Lumo Assist, encourage ongoing engagement in mental health improvement. 

The HR Dashboard allows employers to monitor and address workplace mental health issues in real-time. Lumo offers flexible pricing plans and a broader range of services, making mental health support accessible to everyone in the organisation, not just those in immediate need.

You can find an in-depth review of EAPs here

Lumo tailors support to meet individual needs through a range of services, from preventive digital tools to professional therapy sessions.

Our platform matches individuals with the most suitable type of support, whether that's self-guided tools for those looking to maintain or improve their mental wellbeing or therapy sessions with counsellors or psychologists for those facing more significant challenges.

Our approach ensures that every team member receives the right level of care at the right time.

Read more about our Active Care model here.

Yes, Lumo is designed to remove barriers to employee engagement by seamlessly integrating with both Microsoft Teams and Slack.

We’ll guide you through the simple set up process and make sure everything’s working smoothly before using these channels to send out Lumo Assist, your weekly wellbeing tracker, which is part of our free access programme.

You can find out more about Lumo Assist here.